CaseFlow
Turn “someone has an issue” into a real workflow that protects privacy and drives resolution.
What it is
CaseFlow is a private concern and case management layer for WordPress. It helps you collect sensitive reports responsibly, route them to staff, document follow-up, and keep the right people informed without exposing everything to everyone.
Designed for trust
- Private intake that respects the reporter and the organization.
- Structured case records that keep details organized and searchable.
- Role-based visibility so staff can act without oversharing.
From intake to resolution
- Capture concerns, attach evidence, and document communication.
- Assign cases, track status, and maintain a clean history.
- Optionally give relevant members a limited view for structured follow-up.
Best for: community organizations, member networks, directories, marketplaces, schools, and any site that needs private issue handling.
